Overview

Fleekista.com Refund Policy
Last Updated: July 2024

We at Fleekista.com understand that sometimes things don’t work out as planned. We want to make your shopping experience with us as smooth as possible. This Refund Policy outlines the conditions under which you can return an item and receive a refund.

Return Window

You can return most eligible items for a full refund instead of your purchase date. If you do not choose our products or do not fit with your body, you can return the package or product instantly and hand it over to the delivery rider. After the delivery man marks as your order done, you can not return it or not want a refund.

To be eligible for a full refund, your returned item(s) must meet the following criteria:

Unworn and unwashed with all tags attached
In the original packaging with no damage
Purchased at full price (sale items are final sale)
Items Not Eligible for Return

The following items are not eligible for return or exchange:

Swimwear (due to hygiene reasons)
Bodysuits
Personalized items
Items marked as “Final Sale”
Return Process

To initiate a return, please visit our Returns Center on the Fleekista.com website. You will be able to generate a return label and track the status of your return online.

Return Shipping Costs

Standard Returns: We offer [Free or Paid] return shipping for all eligible returns within [Country/Region].
International Returns: You will be responsible for the cost of return shipping for international orders.
Processing Refunds

Once we receive your returned item and confirm it meets the eligibility criteria, we will process your refund within [Number] business days. The refund will be issued to the original payment method used for the purchase.

Exchanges

Unfortunately, we don’t offer direct exchanges at this time. However, you can return your unwanted item(s) for a full refund and then place a new order for the desired item(s).

Lost or Damaged Items

If you receive an item that is damaged or lost in transit, please contact us immediately at [Insert Email Address] or by phone at [Insert Phone Number] (if applicable). We will work with you to resolve the issue as quickly as possible.

Contact Us

If you have any questions about our Refund Policy, please don’t hesitate to contact us:

Email: fleekistabd@gmail.com
Phone: +880 1621-454552
We appreciate your understanding and hope this Refund Policy helps!